Menu Administrator (Airline Services)

Job information Menu Administrator (Airline Services) from the Company Lomature, this latest Menu Administrator (Airline Services) job vacancy is located in the city Wilmslow. This latest job opening is open to job seekers who have the latest education / graduate . Job Vacancies in this Hospitality field have been opened and published up to the specified time.

Job Title: Menu Administrator (Airline Services)Location: Lomature Limited, Handforth OfficeDepartment: Menu AdministrationReports To: Menu Administration Manager

Job Summary:Lomature is seeking a detail-oriented and organized Menu Administrator to manage and oversee the administration of airline menus, products, and services using the Promeus Menu Administration module. In this role, you will be responsible for the accurate creation, entry, validation, and maintenance of product and service information, ensuring all menu data is up to date and compliant with airline and catering standards. The Menu Administrator will work closely with caterers, airlines, and internal stakeholders to ensure smooth operations, accurate reporting, and seamless communication.

Key Responsibilities:

• Menu Creation and Entry:
• Create and enter new airline menu products and services into the Promeus Menu Administration module, ensuring all data is entered correctly and on time.
• Maintain and update existing menu items, adjusting specifications, ingredients, provisioning details, and pricing as needed.
• Validation and Review:
• Validate product and service entries to ensure compliance with airline and caterer specifications.
• Review and verify that all product specifications meet required quality and safety standards.
• Ensure that provisioning requirements are aligned with customer (airline) expectations and operational capabilities of the catering team.
• Collaboration and Liaison:
• Act as the primary point of contact between the airline and caterer, ensuring all menu and provisioning data is up to date.
• Liaise with caterers to update product availability, substitutions, and pricing adjustments.
• Work closely with airline representatives to confirm and finalize menu configurations, ensuring alignment with their branding and passenger experience objectives.
• Reporting and Analysis:
• Run regular and ad-hoc reports within Promeus to track menu performance, product availability, and cost implications.
• Provide detailed reports on menu provisioning, product specifications, and pricing for internal and external stakeholders.
• Analyze and present data to identify trends, potential issues, and areas for improvement in menu offerings.
• Quality Assurance:
• Ensure that all data entered into Promeus is accurate, consistent, and complete.
• Conduct periodic audits of product listings and specifications to maintain data integrity.
• Pricing and Cost Management:
• Work closely with catering and airline teams to ensure all menu pricing reflects current market rates and provisioning costs.
• Assist in the management of pricing negotiations and updates within the system.

Skills and Qualifications:

• Preferred proven experience in menu administration, data entry, or a similar role within the airline, catering, or hospitality industry. Full training will be provided.
• Strong proficiency in using menu management software, preferably Lomature's Promeus Menu Administration module. Full training will be provided.
• Excellent organizational skills and attention to detail to ensure accurate product and service entry.
• Strong communication skills, with the ability to collaborate effectively with caterers, airlines, and internal teams.
• Proficiency in running and analyzing reports to track menu data and performance.
• Ability to manage multiple tasks and meet deadlines in a fast-paced environment.
• Familiarity with airline catering processes, including provisioning and pricing structures, is preferred.

Key Competencies:

• Strong organisational and time management skills to handle daily invoicing tasks and meet deadlines.
• Ability to work independently while also being a collaborative team player.
• Customer service orientation with the ability to resolve disputes diplomatically.

Job Type: Full-time

Pay: £24,000.00-£28,000.00 per year

Benefits:

• Casual dress
• Company events
• Company pension
• Cycle to work scheme
• Free parking
• On-site parking

Schedule:

• Monday to Friday

Work Location: In person

Expected start date: 01/11