Trainee Debt Adviser

Job information Trainee Debt Adviser from the Company Citizens Advice Caerphilly and Blaenau Gwent, this latest Trainee Debt Adviser job vacancy is located in the city Hybrid work in Caerphilly CF HU. This latest job opening is open to job seekers who have the latest education / graduate . Job Vacancies in this Specialist field have been opened and published up to the specified time.

We have a number of exciting opportunities to join our specialist Debt Services team in our Caerphilly contact centre.

We are looking for Trainee Debt Advisers

To be considered as a Trainee Debt Adviser, you will need to have excellent listening skills and be able to sensitively get to the root cause of a person's problem, we will help you to develop the skills and knowledge needed to become an accredited adviser.

The role will include:

· Interviewing clients using sensitive listening and questioning skills;

· Acting for the client where necessary by calculating, negotiating, drafting or writing letters and telephoning;

· Helping clients in the creation of realistic and sustainable budgets ;

· Ensuring that all work conforms to the Money Advice Service and Citizens Advice standards and procedures;

· Maintain appropriate case records, including but not limited to: ensuring all work meets auditing and quality standards, the requirements of the funder and CACBG's requirements;

· Keeping accurate case records;

These roles will be fully office based during probation.

Interviews will be held at the contact centre.

Job Type: Full-time

Pay: £28,092.00-£31,030.00 per year

Benefits:

• Company pension

Work Location: Hybrid remote in Caerphilly, CF83 3HU