Job Description:

Job information Lettings Assistant (Temporary Accommodation) from the Company South Oxfordshire District Council, this latest Lettings Assistant (Temporary Accommodation) job vacancy is located in the city Abingdon located in the country United Kingdom . This latest job opening is open to job seekers who have the latest education / graduate GCSE . Job Vacancies in this Lettings field have been opened and published up to the specified time.

Job Responsibility:

Job Advert

Lettings Assistant (Temporary Accommodation) Salary and grade: Grade 4, £30,797 per annum (pay award pending from 1 April 2025) Duration of role: Fixed term until 31 March 2026 Hours per week: 37 - full time Location: The designated office base is Abbey House, Abingdon. The councils operate in a truly flexible, and hybrid way where the focus is on outcomes not where you work. Closing date: 21 March 2025 (midnight) Interviews: 31 March 2025 About the role and what we're looking for The Housing Delivery Team are focused upon securing suitable and sustainable housing solutions for residents in housing need. We are now recruiting to the position of Lettings Assistant in our Temporary Accommodation team who will play a key role in supporting homeless households in temporary accommodation into suitable long-term accommodation. Main duties and responsibilities

• to arrange emergency hotel placements for homeless households in accordance with the councils' policies.
• to provide practical support for households in temporary accommodation, including helping with benefit claims, addressing welfare needs and signposting to other support services.
• to support homeless households to move rapidly from temporary to suitable long-term accommodation.
• to provide a tenancy management service for council-owned temporary accommodation. This will include attending the properties to complete licence agreements with customers and the management of rent accounts.
• to be responsible for carrying out tenancy management in accordance with council policies, health and safety requirements, approved codes of practice and industry best practice.
• a responsibility to acquire and maintain knowledge of health and safety legislation and council policies in relation to temporary accommodation.
• to liaise with statutory and voluntary agencies to ensure appropriate support packages are in place for our customers in temporary accommodation.
• to maintain accurate computer records for all housing applicants and offers of accommodation.
• a responsibility for liaising with the police over public safety issues concerning re-housing dangerous offenders and sex offenders.
• assist in the implementation of new policies, procedures and legislation.
• to participate in meetings and training events as required.

About you Your essential skills, knowledge and experience

• experience of dealing with vulnerable, and in some cases distressed people
• a good knowledge of health and safety regulations relevant to letting, maintenance and managing accommodation
• experience of face to face contact with customers
• ability to use IT systems, such as email, Word and Excel
• good oral and written communication skills
• good interpersonal skills
• understanding of confidentiality
• experience of working well in a team

Your essential qualifications

• 5 GCSE's at grades A - C, including English and Mathematics, or an
• equivalent level of qualification
• full driving licence and use of a car insured for business use

If you have the following experience or qualifications - it's a bonus

• knowledge of tenancy law and housing legislation
• knowledge of welfare rights
• familiarity with the district
• experience of working in local government
• experience of working in social housing

The benefits we offer

• A basic 25 days annual leave per annum, rising to 30 days after five years. You also have all the bank holidays to look forward to and time off between Christmas and New Year.
• Flexible working and annualised hours - a flexible approach to work that our employees love!
• Salary pay awards
• A generous career average pension scheme which includes life insurance of three times your salary
• Various schemes to keep you healthy (reduced gym membership, free swims, free eye tests for DSE users and more)
• We give you two days per year to volunteer within the local community.
• A range of resources, support, and activities to help you maintain your wellbeing including a monthly wellbeing hour in addition to annualised hours and annual leave.

REF-220267

Keywords : Abingdon jobs

Closed Date : 2025-04-11