Job Description:
Job information
Customer Remediation Apprentice (SCQF L6) from the Company
M&G plc, this latest
Customer Remediation Apprentice (SCQF L6) job vacancy is located in the city
Stirling located in the country
United Kingdom . This latest job opening is open to job seekers who have the latest education / graduate
GCSE . Job Vacancies in this
Customer field have been opened and published up to the specified time.
Job Responsibility:
Job Summary
Vacancy details for Customer Remediation Apprentice (SCQF L6)
An exciting opportunity to join M&G as a Customer Remediation Apprentice,
At M&G our purpose is to give everyone real confidence to put their money to work. As an international savings and investments business with roots stretching back more than 170 years, we offer a range of financial products and services through Asset Management, Life and Wealth. All three operating segments work together to deliver attractive financial outcomes for our clients, and superior shareholder returns.
Through our behaviours of telling it like it is, owning it now, and moving it forward together with care and integrity; we are creating an exceptional place to work for exceptional talent.
We will consider flexible working arrangements for any of our roles and also offer work place accommodations to ensure you have what you need to effectively deliver in your role
Who are we looking for?
We are looking for a confident individual with a positive outlook and a can do attitude who are aspiring to build their experience and progress at M&G.
A successful candidate is someone who is self motivated, capable of building and maintaining relationships, naturally curious and work effectively as part of a team. A powerful desire to learn.
The applicant would ideally have an inquisitive nature and be curious. The successful applicant should feel confident to use their own initiative and work alone where required with an aspiration to want to learn and progress.
The Role
The Customer Remediation Team (CRT) provides oversight of all Notifiable Risk Events that fall within the remit of Prudential Assurance Company Ltd (PAC). This involves working with suppliers and M&G Business Areas (BAs) to understand the volume, materiality and the impact (across customer, regulatory and financial) of Notifiable Risk Events.
The main objectives of CRT are to ensure Events are resolved quickly and effectively whilst safeguarding the best interests of M&G customers and providing assurance to Senior Management in M&G that Events are being dealt with appropriately.
This role presents a great opportunity to build extensive knowledge on our wide range of our product offerings, working alongside talented individuals, and is a great place to work to support your career development.
What will you be doing?
The apprentice will support the team to achieve its main objectives and learn about the life cycle and resolution of Notifiable Risk Events. As a Customer Remediation apprentice, your tasks will include:
- Attending Notifiable Risk Event project calls and supporting the team
- Developing knowledge of M&G Notifiable Risk Events Standards and ensuring consistency over how these are applied within the company
- Working with internal stakeholders to discuss progress of Notifiable Risk Events and helping to resolve any challenges.
- Support the business strategy of the team
- Receive training on our product offerings and why these are important to customers
- Engage with many different stakeholders across M&G and our suppliers
- Learn about regulatory expectations and will gain insight to the role of the regulator
- Exposure to a number of different tasks such as report writing, interpreting data and management information and involved in process improvement
M&G Investments - Employer
M&G plc is a leading international savings and investments business, managing money for around 4.6 million individual clients and more than 900 institutional clients in 38 offices worldwide. As at 31 December 2023, we had £343.5 billion of assets under management and administration. Our purpose is to give everyone real confidence to put their money to work.
With a heritage dating back more than 175 years, M&G plc has a long history of innovation in savings and investments, combining asset management and insurance expertise to offer a wide range of solutions. Our three distinct operating segments, Asset Management, Life and Wealth, work together to provide access to balanced, long-term investment and savings solutions.
Keywords : Stirling jobs
Closed Date : 2025-04-14
