Clinic Assistant (Receptionist)

Job information Clinic Assistant (Receptionist) from the Company Physica Health, this latest Clinic Assistant (Receptionist) job vacancy is located in the city Bagshot GU HD. This latest job opening is open to job seekers who have the latest education / graduate . Job Vacancies in this Healthcare field have been opened and published up to the specified time.

Job Description :

We’re looking for an enthusiastic clinic assistant to join our team and engage with clients to ensure their visit is first class.

This is on a part-time, self-employed basis initially, with the possibility of increased hours and shifting to an employed position up for discussion in the future for the right candidate.

Physica Health in Bagshot, Surrey is quickly becoming one of Surrey’s leading Physiotherapy and Pilates Clinics with our team working in elite sport such as Formula 1, Professional Golf, Football and Rugby while also becoming the clinic of choice for locals looking for the latest in Physiotherapy treatment and rehabilitation.

As part of this role:

• You’re exposed to a variety of administration duties alongside our current clinic assistant team.
• You’re part of a committed team with a great work environment
• You’ll enjoy a fast paced and challenging role
• You are surrounded by like minded individuals with a passion for health and fitness
• You will get opportunities and support to upskill and expand your role.

The successful applicant will be responsible for demonstrating our values and culture on a daily basis with clients and other team members, working closely with the team to ensure a happy, cohesive work environment. They will be well presented with a caring and engaging nature. Super organisation skills and an eye for detail are important attributes and you will have the confidence to manage your workload independently under the guidance of our directors.

As a clinic assistant, your responsibilities would be:

• To take phone calls, bookings, welcome patients and general administrative duties.
• Be in charge of organising the diary using a range of clinic management software (training will be provided)
• To create and ensure clients have a first class experience and customer service.
• Take payments and keep track of patient insurance invoices.
• Encourage patients to aspire to be their best and lead by example.
• Support the practitioners and be proactive in predicting their needs
• Take charge of social media and promotions by being Social media savvy – e.g. comfortable to manage and create posts and content for platforms such as Instagram/facebook/ tik tok
• Provide PA assistance to the directors
• To maintain a regular routine of cleaning and tidying the clinic and communal areas.
• To manage stock of consumables and products.
• Be proactive in pushing the business, via assisting with marketing/networking/talking to potential referral partners.

Required Competencies include:

• You have excellent computer skills – particularly using an Apple Mac computer, and are willing to learn our internal systems
• You are comfortable and efficient with Excel and Google Sheets
• You are somebody who communicates well and possesses a great phone manner. You smile when you answer the phone, and always go the extra mile to help out.
• You must love people and enjoy getting to know new people quickly.
• You have a great sense of humour, and you are a passionate and motivated person.
• You have an interest in health and fitness and can identify with clients and fellow team members.
• You are somebody who shows initiative, and you are always looking for things to do.
• You thrive in a fast-paced work environment with a remarkable ability to multi-task and prioritise tasks and time.
• You love to work – you are always willing to give 100% and you actively participate in the success of the business.
• You have great integrity. You are trustworthy and honest.
• You can follow direction and you are happy to receive constructive feedback.
• You are competent in daily reception duties, and able to learn new things quickly.
• You are engaging, confident and well presented with excellent written communication.
• You pride yourself on maintaining a clean environment and are willing to do the sometimes unappreciated but necessary tasks such as cleaning, vacuuming, tidying, making team teas & coffees.

Here are the benefits of working with us:

• You get regular mentoring and monthly in-house continuing education.
• You are part of a very strong and committed team and you get to learn from other team members who are aligned with our vision.
• You get to help us with creating new ways to do business.
• You get excellent work conditions.
• You mix with people who love their work and clients who love coming to the clinic.
• You get opportunities to set career and development goals and gain assistance in working towards and achieving these.

The successful applicant will initially be offered 20 hours a week with opportunities to extend this in the near future. Discussions regarding employment can be considered for the right candidate over time.

Remuneration: £13 per hour depending on experience

Training – to commence ideally in early May with a view to starting late May. Hours can be flexible for this initial period.

Please note, we only want to speak with people who are genuinely excited about the opportunity to nurture and spoil our lovely clients. We are not looking for robots, so if you are serious about your application, write “I am not a robot” at the top of your cover letter.

This job won’t be open for long. If you believe you’re the right person, please forward your application letter and CV to us via indeed.

Only shortlisted applicants will be contacted, but we will be shortlisting and contacting applicants before the cut off date so be sure to get your application in now.

We looking forward to hearing from you and welcoming you to the team.

Job Types: Part-time, Freelance

Pay: £13.00 per hour

Expected hours: 20 per week

Benefits:

• On-site gym
• On-site parking

Schedule:

• Monday to Friday

Application question(s):

• Will you be able to provide references to support your application?
• What experience do you have using social media and creating content? (please list platforms you have experience in)
• What experience do you have using a Mac book/apple computer?
• Do you have experience using Canva? If so – please give details…
• What experience do you have regarding IT Skills?
• Do you have previous admin/receptionist experience? If so, please give details (e.g. duration, type of organisation, duties)

Education:

• GCSE or equivalent (required)

Experience:

• Receptionist/Admin: 1 year (preferred)

Work authorisation:

• United Kingdom (required)

Work Location: In person

Application deadline: 13/04