Junior Customer Service Associate

Job information Junior Customer Service Associate from the Company PULSE POINT CARE LIMITED, this latest Junior Customer Service Associate job vacancy is located in the city London N. This latest job opening is open to job seekers who have the latest education / graduate . Job Vacancies in this Networking field have been opened and published up to the specified time.

Role Overview:As a Junior Customer Service Associate, you'll be the first point of contact for customers engaging with our marketing campaigns. Whether it's providing information, answering questions, or supporting post-campaign follow-up, your role is key in making sure every customer interaction reflects the values and professionalism of the brands we represent.

Key Responsibilities:

• Engage with customers in-person and via phone/email to provide support and information
• Ensure all customer enquiries are handled promptly, politely, and efficiently
• Represent client brands confidently and accurately
• Work closely with the marketing team to support customer feedback and satisfaction tracking
• Assist with campaign-specific tasks such as lead follow-up or product queries
• Maintain up-to-date knowledge of our clients' services and promotions

Ideal Candidate Will Have:

• Strong interpersonal and communication skills
• A friendly and enthusiastic attitude with a customer-first mindset
• The ability to stay calm under pressure and resolve issues proactively
• A desire to grow within the customer service and marketing field
• Previous experience in a customer-facing role (preferred but not required)

What We Offer:

• Full training provided—no prior experience required
• A supportive and energetic team environment
• Clear path for career progression within customer service or marketing
• Weekly pay structure with incentives and bonuses
• Regular team outings, networking events, and development workshops

To Apply:If you're eager to build your career in customer service and marketing, we'd love to hear from you.

Job Type: Full-time

Pay: From £30,000.00 per year

Additional pay:

• Bonus scheme
• Yearly bonus

Benefits:

• Bereavement leave
• Company events
• Employee mentoring programme
• Enhanced maternity leave
• Enhanced paternity leave
• Free parking
• On-site parking
• Sabbatical
• Sick pay

Schedule:

• Day shift
• Monday to Friday

Work authorisation:

• United Kingdom (required)

Location:

• England, N1 7GU (required)

Work Location: In person

Application deadline: 15/06Expected start date: 16/06