Credit Control Officer

Job information Credit Control Officer from the Company Reliance Social Housing CIC, this latest Credit Control Officer job vacancy is located in the city Birmingham B. This latest job opening is open to job seekers who have the latest education / graduate . Job Vacancies in this Finance field have been opened and published up to the specified time.

Job Description

Credit Control Officer

About Reliance Social Housing CIC

Reliance Social Housing CIC is a Regulated Provider of social housing, governed by the National Housing Federation (NHF) Code of Governance and committed to compliance with the Regulator of Social Housing's Governance and Financial Viability Standard (GF&V). Our mission is to provide safe, affordable, and high-quality housing solutions to communities in need, ensuring financial sustainability and compliance within the sector.

Key Responsibilities

· Manage and maintain accurate rental records across all properties and local authorities.

· Analyse rent components, including service charges, council tax, and maintenance costs.

· Liaise with local councils (e.g. BCC) to verify council tax elements and housing benefit matters.

· Review rental data, administration records, and budgets for accuracy and compliance.

· Collaborate with the Operations team to ensure alignment of property costs with budget targets.

· Lead on revenue collection, reconciliation, and resolution of discrepancies.

· Prepare and present financial reports, including:

- Monthly KPI reports

- Budget vs. Actual reports

- Customer reconciliation

- Rent and council tax summaries

· Support onboarding with rent setup, amendments, and compliance checks.

· Coordinate CRM integration related to rental data.

· Respond to queries regarding budgets, variances, and rent accounts.

· Provide credit control support by following up on arrears and managing rent collections.

· Assist with month-end and year-end closing activities.

· Offer high-level administrative support to senior executives, including:

- Calendar and travel management

- Handling correspondence and confidential matters

- Organising meetings and taking minutes when required

Key Skills & Competencies

· Strong analytical and numerical skills.

· Proficiency in Excel and other financial reporting tools.

· Excellent communication skills for liaising with internal and external stakeholders.

· Knowledge of rental regulations, council tax policies

· Attention to detail and ability to work independently.

· Ability to manage and negotiate effectively.

· High level of integrity and discretion in handling confidential information.

Qualifications & Experience

· Degree in Finance, Accounting, Business Administration, or a related field (preferred).

· Experience in rent management, accounts receivable, property finance

· Familiarity with budgeting techniques

· Prior experience in credit control and customer management is beneficial.

Job Types: Full-time, Permanent

Pay: £24,000.00-£28,000.00 per year

Benefits:

• Company events
• Company pension
• On-site parking

Schedule:

• 8 hour shift
• Flexitime
• Monday to Friday
• No weekends

Education:

• Bachelor's (preferred)

Experience:

• Rent Management, Accounts Receivable, Property Finance: 1 year (preferred)
• Credit Control and Customer Management : 1 year (preferred)

Work Location: In person

Application deadline: 29/05Reference ID: CCO2025