Account Manager – Web and Enterprise

Job information Account Manager – Web and Enterprise from the Company Challenge Packaging Limited, this latest Account Manager – Web and Enterprise job vacancy is located in the city Hailsham. This latest job opening is open to job seekers who have the latest education / graduate . Job Vacancies in this Sales field have been opened and published up to the specified time.

Job Description :

Job Title: Account Manager - Web and Enterprise

Company: Challenge Packaging

About Challenge Packaging:Challenge Packaging is a specialist in corrugated packaging design and manufacture. We work hard to ensure our cardboard box supply is as efficient as possible and extend that methodology into packaging supplies to offer a full service to our customers.

Job Summary:As an Account Manager, you will be managing our web-based customers and be responsible for managing existing enterprise client accounts as well as supporting managing new business, You will be the first point of contact for anyone calling the sales line or email address. Ensuring customers receive an excellent service through good business practice and commercial viability of Challenge Packaging terms of business, along with a strong company ethos of service, reliability at competitive pricing.

Responsibilities:

• Serve as the lead point of contact for all web customers and enterprise accounts.
• Build and maintain strong, long-lasting client relationships.
• Ensure the timely and successful delivery of our solutions according to customer needs and objectives.
• Processing information and customer orders onto PKG3000 system.
• To achieve all KPI's/tasks set on a quarterly basis in readiness for your one to one with your line manager.
• Achieving set sales targets.
• Keep accurate records of discussions or correspondence with customers using appropriate CRM system. Review and keep up to date actions on CRM daily.
• To communicate regularly with new and existing customers informing them of new services and products Challenge Packaging provides and to encourage repeat business.
• Develop new business with existing clients and/or identify areas of improvement to meet sales targets.
• To liaise with internal and external departments to optimise quality of service, sustain good working relationships and achieve excellent customer satisfaction.
• To provide support and other administrative duties should they be required.
• Assist with challenging client requests or issue escalations as needed.
• Develop trusted advisor relationships with enterprise accounts.
• Ensure all customer NCR's are dealt with quickly and efficiently to minimise customer impact.
• To maintain standards in line with the requirements of the job and any policies currently in place.

Key Competencies Required:

• Excellent communication and telephone skills.
• Excellent time management and organisational skills with a flexible attitude.
• Excellent listening skills and attention to detail.
• Ability to remain calm under pressure.
• Ability to work in a team environment.
• Enthusiastic and confident.
• A professional manner.

Job Type: Full-time, Permanent

Schedule: Monday to Friday

Work Location: In person

No agencies please!

Job Type: Full-time

Pay: £30,000.00-£35,000.00 per year

Benefits:

• Additional leave
• Company pension
• Life insurance
• On-site parking
• Private dental insurance
• Private medical insurance
• Referral programme

Schedule:

• Monday to Friday

Education:

• GCSE or equivalent (required)

Experience:

• sales: 1 year (preferred)
• Account management: 2 years (required)

Work Location: In person

Application deadline: 10/06Reference ID: CHAAMMay25