Groups Administrator

Job information Groups Administrator from the Company Clermont Hotel Group, this latest Groups Administrator job vacancy is located in the city London. This latest job opening is open to job seekers who have the latest education / graduate . Job Vacancies in this Business field have been opened and published up to the specified time.

Job Description :

Groups Administrator

Clermont Hotel Group offers a rich and diverse portfolio for a range of guest needs, and helps its employees forge lasting and successful careers in hospitality. An experienced hospitality company, we offer a warm, guest-centred experience - but we are, at our heart, a people-company and strive to connect personally with our guests, partners, investors, and colleagues to create an extraordinary experience for all.

Clermont Hotel Group encompasses unique brands, offering something different for everyone, across our 17 hotels and 5,000+ bedrooms, not to mention our 120+ meeting and event spaces across the capital.

The Role

The Groups Administrator supports the management of the groups reservations process between the stages of a signed contract to operational delivery before arrival. This role liaises with clients to ensure all needs are anticipated and catered for before arrival at the hotel, including briefing the operations team for their management from time of arrival at the hotel. This is a floating role and will support all hotels within the group.

What we look for

• Good Communication skills with a strong customer service focus
• Be courteous and focused on providing a consistently high standard of service.
• Must be standards driven and detail orientated.
• Be positive, enthusiastic, and professional
• Must be focussed on delivering targets and budgets
• Good knowledge of Excel, Opera PMS and Opera Sales & Catering.
• Microsoft Office knowledge.
• Ability to plan, prioritize and multi-task.
• Flexible and adaptable to change.
• Attention to detail.
• Team Player

What's in it for you?

• Great development opportunities
• Discounted rates on hotel rooms, food and drink across the Clermont Hotel Group
• Interest free season ticket loans (conditions apply)
• Access to a 24/7 Employee Assistance Program
• Pension and Healthcare Schemes
• Wagestream - get access to earned salary before payday
• Paid volunteering days
• Generous recommend a friend scheme
• Apprenticeships and accredited qualifications up to Level 7 (Master's Degree equivalent)
• Access to discounts and cashback through a huge range of retailers and service providers via our online benefits portal
• Great Rec

  Advert Reference: 3631191