Recreation Administration Officer

Job information Recreation Administration Officer from the Company Forestry Commission, this latest Recreation Administration Officer job vacancy is located in the city Lyndhurst. This latest job opening is open to job seekers who have the latest education / graduate . Job Vacancies in this Administration field have been opened and published up to the specified time.

Job Description : DetailsReference number 408043Salary£26,123 - £26,123 The salary will be pro rata'd A Civil Service Pension with an employer contribution of 28.97% GBP Job grade Administrative Officer Pay Band 6b Contract type Permanent Business area FC - Forestry England - South District Type of role Administration / Corporate Support Environment and Sustainability Working pattern Flexible working, Part-time Number of jobs available 1Contents

• Location
• About the job
• Benefits
• Things you need to know
• Apply and further information

Location Lyndhurst About the job Job summary

The Recreation Administrative Officer will deliver a range of administrative support to Forestry England's South District Recreation team, with a focus being on Volunteer Administrative support. This comprises working as part of a team providing organisational support, signposting and undertaking a range of administrative tasks including use of a Customer Relationship Management programme to help volunteering programmes run smoothly.

Job description

• Provide day-to-day administrative support on tasks such as checking and maintaining accurate records of events, data and training.

• Champion Forestry England's change project of integrating a new Customer Relation Management system into business wide work streams, including volunteer management. Work with the National team to ensure interim processes are maintained and future changes embraced.

• Enter data into relevant systems and ensure data quality to include extensive use of internal Volunteer Management software.

• Give support and guidance to colleagues on Forestry England systems, software, policies and processes with particular focus on Volunteer management and the Customer Relation Management system where applicable to volunteering.

• Monitor and manage emails and phone calls from internal and external stakeholders, handling inquiries and requests promptly and professionally.

• Liaise and meet with volunteers face to face at occasional meetings when relevant to maintaining administrative records e.g. training, recruitment, induction documentation and support.

• Communicate and work closely with District Recreation and National Volunteer colleagues (especially the South District Volunteer Coordinator) delivering work to a high standard, accurately and timely.

• Provide accurate and timely communication with the Recreation/Volunteer team, responding to queries and requests as appropriate including organising of occasional events, meetings and other activities.

• Support in preparing and distributing project documents and reports for Recreation team.

• Occasional travel within the District as required.

Person specification Essential professional and technical experience

• Relevant experience working in an administrative role.

• Proven ability to work with high accuracy and attention to detail.

• Excellent communication skills, written and spoken.

• Competent IT user with experience in MS Office suite of applications.

• Experience in supporting colleagues in a team environment.

• Experienced in using databases, inputting, and updating records.

• Uses standard procedures and common sense to solve problems.

Desirable professional and technical experience

• Ability to analyse data.

• Experience of using Customer Relationship Management software.

• Experience supporting creating reports and presentations.

• Experience of administrative management of volunteers.

Qualifications

• A GCSE in Maths and English or functional skills equivalent.

Behaviours

We'll assess you against these behaviours during the selection process:

• Managing a Quality Service
• Delivering at Pace
• Working Together
• Communicating and Influencing

Benefits Alongside your salary of £26,123, Forestry Commission contributes £7,567 towards you being a member of the Civil Service Defined Benefit Pension scheme. Find out what benefits a Civil Service Pension provides.

• Learning and development tailored to your role
• An environment with flexible working options
• A culture encouraging inclusion and diversity
• A Civil Service pension with an employer contribution of 28.97%

Things you need to know Selection process details This vacancy is using Success Profiles , and will assess your Behaviours.

You will be asked to write a 200 word statement on your relevant experience and career history, along with a personal statement of no more than 500 words. You will be assessed on both during sifting. More details about how to apply are listed on the application form.

You will be assessed on your experience, behaviours and strength based questions during your interview.

The Behaviours being assessed at interview are -

• Managing a Quality Service
• Delivering at Pace
• Working Together
• Communicating and influencing

Successful candidates will undergo a criminal record check and the government baseline personnel security standard check.

If you require any reasonable adjustments, please email .

Feedback will only be provided if you attend an interview or assessment. Security People working with government assets must complete baseline personnel security standard (opens in new window) checks. Nationality requirements Open to UK nationals only. Working for the Civil Service The Civil Service Code sets out the standards of behaviour expected of civil servants. We recruit by merit on the basis of fair and open competition, as outlined in the Civil Service Commission's recruitment principles . The Civil Service embraces diversity and promotes equal opportunities. As such, we run a Disability Confident Scheme (DCS) for candidates with disabilities who meet the minimum selection criteria. The Civil Service also offers a Redeployment Interview Scheme to civil servants who are at risk of redundancy, and who meet the minimum requirements for the advertised vacancy. Diversity and Inclusion The Civil Service is committed to attract, retain and invest in talent wherever it is found. To learn more please see the Civil Service People Plan and the Civil Service Diversity and Inclusion Strategy . Apply and further information This vacancy is part of the Great Place to Work for Veterans initiative. The Civil Service welcomes applications from people who have recently left prison or have an unspent conviction. Read more about prison leaver recruitment (opens in new window). Once this job has closed, the job advert will no longer be available. You may want to save a copy for your records. Contact point for applicants Job contact :

• Name : Forestry England Recruitment Team
• Email :

Recruitment team

• Email : .

Further information Our recruitment process is underpinned by the principle of appointment on the basis of fair and open competition and appointment on merit, as outlined in the Civil Service Commissioners' Recruitment Principles.If you feel your application has not been treated in accordance with these principles and you wish to make a complaint, you should in the first instance contact FCE by email: . If you are not satisfied with the response you receive, you can contact the Civil Service Commission, which regulates all Civil Service recruitment.