HR Systems Administrator

Job information HR Systems Administrator from the Company The AA, this latest HR Systems Administrator job vacancy is located in the city Oldbury. This latest job opening is open to job seekers who have the latest education / graduate . Job Vacancies in this Recruitment field have been opened and published up to the specified time.

Job Description : Company description

Job Title: HR Systems Administrator Location: Oldbury - Dynamic working Employment Type: Full Time/6 Month FTC

Thought The AA only provide roadside assistance? Think again.

For over 100 years, we've continued to evolve and adapt. Today, as the nation's number one motoring organisation, we offer a range of excellent products and services to millions of customers from roadside assistance to home and motor insurance as well as providing the latest driving technologies. As we continue to expand, diversify, and modernise, joining us as HR Systems Administrator, you'll play a key part to our success on our exciting motoring journey.

This is the job

Joining the team as our HR Systems Administrator, you will be assisting with the day-to-day management of our HR systems including MyHR, MyLearning, MyPerformance, PeopleDoc & TalentLink.

This is a systems focused role which will support the general administration of our HR systems, including supporting and resolving end user queries, management of our centralised mailboxes, change testing, maintenance of our user guides and supporting various reporting requirements. This is a great opportunity for someone who is customer focused and who has a passion for systems and driving change and improvements.

What will I be doing?

• Providing great customer service to all users by monitoring and managing the central inbox and dealing with phone/teams/face to face resolve system-based queries.
• Supporting with testing as part of Change/Technical activities.
• Administer & support across all of our HR systems including but not limited to; running reports, managing, and resolving user queries, supporting with upgrades and the testing that is required as a result, user management in addition to BAU activities.
• Establish and maintain relationships with key stakeholders to ensure they are represented and kept informed on queries / changes.
• Support with knowledge sharing / upskill of the wider HR Shared Services / HR teams on key system processes / functionality.
• Supporting reporting requirements and analysing MI.
• Ensure all user guide/scripts are kept up to date in line with quarterly releases, amending when necessary and uploading them to the Hub.
• Identify improvements to processes and working practices that provide business benefit and be an advocate for our HR systems landscape.
• Own, identify, research, and resolve technical queries for all users.
• Effectively prioritise, plan and project manage workload in line with business requirements.
• Identify & support technical issues with systems & software.
• Work closely with other departments to ensure security and integrity of systems and networks.

What do I need?

Capability, Knowledge, and Experience

• Excellent communication skills - phone, face to face and written
• Enjoys learning new / complex systems and using them to solve problems
• Customer focus and strong attention to detail
• Confident to challenge the status quo and improve processes and customer experience
• Good knowledge of all Microsoft packages
• Ability to work with colleagues at all levels within the business from entry level to senior
• management

Personal Characteristics

• Driven to deliver. Focused on delivering best possible results
• Excellent organisational and time management skills
• Ability to multi-task and juggle different demands from various areas of the business
• Willingness to learn
• Positive and proactive approach to your work
• Confident, dynamic, and enthusiastic by nature

Additional Information

We're always looking to recognise and reward our employees for the work they do. As a valued member of The AA team, you'll have access to a range of benefits including:

• 25 days annual leave plus bank holidays + holiday buying scheme
• Worksave pension scheme with up to 7% employer contribution
• Free AA breakdown membership from Day 1 plus 50% discount for family and friends
• Discounts on AA products including car and home insurance
• Employee discount scheme that gives you access to a car salary sacrifice scheme plus great discounts on healthcare, shopping, holidays and more
• Diverse learning and development opportunities to support you to progress in your career
• Dedicated Employee Assistance Programme and a 24/7 remote GP service for you and your family

Plus, so much more!

We're an equal opportunities employer and welcome applications from everyone. The AA values diversity and the difference this brings to our culture and our customers. We actively seek people from diverse backgrounds to join us and become part of an inclusive company where you can be yourself, be empowered to be your best and feel like you truly belong. We have five communities to bring together people with shared characteristics and backgrounds and drive positive change.