Control Office Administrator

Job information Control Office Administrator from the Company Ace Liftaway Ltd, this latest Control Office Administrator job vacancy is located in the city Romsey SO. This latest job opening is open to job seekers who have the latest education / graduate . Job Vacancies in this Engineering field have been opened and published up to the specified time.

We are a Local Waste Management company based in Romsey, Hampshire. Our products include skips, wheelie bins, roll on roll off containers, recycled aggregate, tonne bags and portable toilets. Services we offer include tipper grabs, tipper bodies, bulk haulage and land restoration. We are currently recruiting for a Sales administrator to work in our Control Office.

Job Outline

We are seeking an enthusiastic, friendly administrator with sound customer service skills and high attention to detail. The successful candidate will be expected to respond to new and existing customer enquiries over the telephone and via email, assist with the smooth flow of incoming orders out to the drivers, whilst up selling all aspects of the company to customers at all times. Ensuring an exceptional level of accuracy at all times is essential.

Duties & Responsibilities

• Answering incoming calls from new and existing customers.
• Booking customer orders onto the skip operations system.
• Where applicable processing credit card payments.
• Applying to local authorities regarding road permits.
• Liaising with Ace Loos Department.
• Liaising directly with your allocated drivers to organise workload out along with extras.
• Liaising with your drivers to ensure time deliveries, must goes and any job specific requirements are met.
• Complete your allocated drivers' work on a daily basis.
• Ensure that pictures are taken on all jobs and liaise with transport support with any issues.
• Adhere to the complaints procedure at all times.
• Proactive in ensuring that all customers are retained.
• Upsell all products available for sale.
• Ensure all invoicing is completed each working day.
• Cash regiser - ensure the procedure is adhered to at all times.
• Ensure all invoicing is completed each working day.
• Covering the Weighbridge office as required.
• Other office duties as required.

Ideal Candidate

• Ability to stay calm under pressure
• Positive working attitude, friendly phone manner
• A great team player
• Able to show initiative
• Own transport to and from work is essential as we are not on a public transport route
• Experience is desirable but not essential as all training is provided.

Benefits

• 28 days a year holiday including Bank Holidays (Apr - Mar) pro rata
• Free staff parking
• A lively working environment with friendly colleagues

Office Hours

08:30 - 17:30 Monday to Friday

07:00 - 12:00 Saturdays (on a rota) - as and when required

Job Types: Full-time, Permanent

Benefits:

• On-site parking

Schedule:

• Monday to Friday
• Weekend availability

Work Location: In person